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Articles by Dr Michael

BECOMING A SUCCESSFUL GENERAL MANAGER

Q: Recently, I received news that I would be promoted to be the new general manager. Although I am very happy with the recognition given …

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Articles by Dr Michael

WAYS TO HANDLE CONFLICTS

Q: I am not sure if it is better to face or run away from conflicts with people, especially those that seriously impact my private …

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Articles by Dr Michael

A MATTER OF CONNECTION

Q: For a while now, I have been working on enhancing my powers of persuasion so that people can respect me and do what I …

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Articles by Dr Michael

WHAT MAKES A GOOD WORKPLACE?

Q: I feel I am running my organisation well because I already have many things in order: an inspiring business mission, a sound operating plan …

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Articles by Dr Michael

STRENGTHEN THE INNER SELF FIRST

Q: Since young, giving presentations has never been my cup of tea. Due to this, I did not attempt to improve my speaking skills or …

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Articles by Dr Michael

HOW CAN YOU BE AN EXTRAORDINARY LEADER

Q: For three years now as a CEO, I have been able to deliver a fair amount of value to my organisation which makes shareholders …

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Articles by Dr Michael

IMPROVE INTERNAL CUSTOMER SERVICE FIRST

Q: Providing good customer service has always been our top priority. We even have a strong reward system to motivate our people to be the …

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Coaching Case Studies by Students

My First Coaching Experience

Written by Estee Chong I’ve known Terine since I was 18. She was the first friend that I had in college where the both of …

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Choosing the Right Coach Training Program

You might find this article especially helpful if you are planning to take up a coach training program to become a coach and not want …

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Coaching Case Studies by Students

Are you listening, Coach?

By Loi Lye Eng Are you listening, Coach?Or are you busy thinking about the next question to ask? If your coaching journey is anything similar …

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Coaching Case Studies by Students

Finding The Coach In Me

By Ooi May Lee I have been in Human Resources for the past 25 years, exposed to various industries ranging from manufacturing, FMCG sales & …

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Coaching Case Studies by Students

A Better Person For A Better Coach

Written by Chong Sook Leng Over the course of my goal to become PCC credentialled by ICF – I was not just clocking up the …

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